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Experiences with heart

Experiences with heart

I’ve heard from my business partner and director of UX many times that evoking positive emotion is part of a good user experience. Until today, I equated this mostly to a good design making me feel at home and comfortable using a software product. I thought...
Bad UI, Horrible UX

Bad UI, Horrible UX

The day started like many others had in the past. The alarm went off on my phone, and I rolled out of bed in a strange bedroom… …because I was in an Airbnb of course! This time I was on a business trip, volunteering and facilitating a 3 Day Startup event...

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